A Sociodemographic Characteristics on Family Satisfaction with Care in Adult Critical Care Public Hospital Terengganu, Malaysia

  • Wan Nor Aliza Wan Abdul Rahman School of Nursing Science, Faculty of Medicine, UniSZA, Gong Badak Campus, Kuala Nerus, Terengganu
  • Abdul Karim Othman Department of Anaesthesia and Intensive Care, Faculty of Medicine, UniSZA, 20400 K. Terengganu, Terengganu
  • Yuzana Mohd Yusop Department of Community Health, Faculty of Medicine, UniSZA, 20400 K. Terengganu, Terengganu
  • Hasnah Zani School of Nursing Science, Faculty of Medicine, UniSZA, Gong Badak Campus, Kuala Nerus, Terengganu
  • Rohimah Ismail School of Nursing Science, Faculty of Medicine, UniSZA, Gong Badak Campus, Kuala Nerus, Terengganu
  • Zainab Mohd Shafie School of Nursing Science, Faculty of Medicine, UniSZA, Gong Badak Campus, Kuala Nerus, Terengganu
Keywords: family satisfaction, adult critical care, sociodemographic

Abstract

Background family satisfaction care and decision making as important   indicator to evaluate the quality of care in intensive care unit. The family satisfaction in the ICU questionnaire (FS-ICU 33 Malay languages) is a well-established tool to assess satisfaction in such settings. ICU admission has many implications, for example, the effects on critically ill patients, the ICU setting, the role of health care staff and family members, communication, psychology of families and physical health. Thus, this study we tested the hypothesis that examined effects of gender, age, relationship, marital status, education level, race and occupation can attribute on family satisfaction care and decision making. Two hundred and eight respondents selected from the Public Hospital Terengganu completed the Family satisfaction ICU Malay languages questionnaire (FS-ICU-M). A quantitative, cross-sectional study and purposive sampling was conducted from 10 October 2018 to January 2020. In this study conclude that the ICU-Care satisfaction score was significantly associated with age, education level, occupation, and the relationship of the respondents (p<0.05), but not associated with the gender, race, and marital status of the respondents. Moreover, the ICU-DM satisfaction score was significantly associated with age, marital status, occupation, and the relationship of the respondents (p<0.05), but not associated with the gender, race, and education level of the respondents.

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Published
2021-11-14
How to Cite
Wan Abdul Rahman, W. N. A., Abdul Karim Othman, Yuzana Mohd Yusop, Hasnah Zani, Rohimah Ismail, & Zainab Mohd Shafie. (2021). A Sociodemographic Characteristics on Family Satisfaction with Care in Adult Critical Care Public Hospital Terengganu, Malaysia. The Journal of Management Theory and Practice (JMTP), 2(4), 8-16. https://doi.org/10.37231/jmtp.2021.2.4.121
Section
Marketing & Management

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