Conversation dynamics: Continuity, mood, and topics in interactions with older adults with dementia
DOI:
https://doi.org/10.24200/jonus.vol11iss2pp148-167Abstract
Background and Purpose: Dementia communication is commonly understood as a consequence of progressive cognitive decline. However, growing evidence suggests that meaningful interaction can persist despite substantial impairment, raising questions about the factors that facilitate conversational engagement in everyday care settings. Existing research has largely focused on Euro-American contexts and has paid limited attention to how communication is shaped by cultural, emotional, and relational processes within Southeast Asian caregiving environments. This study investigates how conversational continuity, emotional tone, and thematic relevance influence interactions between caregivers and older adults with dementia (OAD) in Malaysia.
Methodology: A qualitative descriptive design informed by a pragmatic epistemological framework was employed. Data were collected from 42 caregivers across institutional and home-based care settings in Malaysia through a two-week focused observation phase followed by semi-structured interviews. The data were analysed using reflexive thematic analysis.
Findings: Eight interrelated themes were identified that illuminate how conversational continuity, emotional engagement, nonverbal communication, reminiscence, communicative disruption, and meaning negotiation shape interactions between caregivers and OAD. These findings challenge deficit-oriented accounts of dementia communication by demonstrating that conversational continuity is not solely determined by cognitive capacity but emerges through the interplay of thematic familiarity, emotional regulation, caregiver responsiveness, and culturally embedded practices. Familiar topics, positive emotional states, reminiscence, and nonverbal sensitivity emerged as key facilitators of meaningful engagement, while repetition, topic shifts, and misunderstanding presented recurring interactional challenges.
Contributions: The study advances interactional understandings of dementia communication by demonstrating how communicative participation emerges through the interplay of cognitive, affective, and sociocultural resources. Empirically, it contributes evidence from an underrepresented Southeast Asian context, while practically informing culturally responsive caregiver training and person-centred dementia care.
Keywords: Dementia communication, conversational continuity, caregiving, mood regulation, reminiscence, person-centred care, Southeast Asia.
Cite as: Ismail, R., Asyraf, N. W., Alias, N. D. F., Mohd Nor, M., & Husain, S. (2026). Conversation dynamics: Continuity, mood, and topics in interactions with older adults with dementia. Journal of Nusantara Studies, 11(2), 148-167. http://dx.doi.org/10.24200/jonus.vol11iss2pp148-167
References
Ahmad, J., & Basir, N. (2017). Nilai kesantunan berbahasa dalam komunikasi pengurusan air muka: Analisis pragmatik berasaskan Teori Relevans. Journal of Human Development and Communication, 6(1), 163–180.
Azmi, S. F., Ma’rof, A. A., Abdullah, H., & Zarimohzzabeih, Z. (2023). Culture and communication styles: Collectivism vs individualism cultural orientations from Malaysian perspectives. International Journal of Academic Research in Business and Social Sciences, 13(16), 201–214. https://doi.org/10.6007/IJARBSS/v13-i16/18738
Braun, V., & Clarke, V. (2022). Conceptual and design thinking for thematic analysis. Qualitative Psychology, 9(1), 3–26. https://doi.org/10.1037/qup0000196
Cham, C. Q., Ibrahim, N., Siau, C. S., Kalaman, C. R., Ho, M. C., Yahya, A. N., Visvalingam, U., Roslan, S., Abd Rahman, F. N., & Lee, K. W. (2022). Caregiver burden among caregivers of patients with mental illness: A systematic review and meta-analysis. Healthcare (Basel), 10(12), Article 2423. https://doi.org/10.3390/healthcare10122423
Chang, W.-S., & Tsai, M.-J. (2023). The effect of familiarity on conversation turns in dyadic conversation among Chinese older adults. SAGE Open, 13(2), 1–11. https://doi.org/10.1177/21582440231169630
Collins, R., Hunt, A., Quinn, C., Martyr, A., Pentecost, C., & Clare, L. (2022). Methods and approaches for enhancing communication with people with moderate-to-severe dementia that can facilitate their inclusion in research and service evaluation: Findings from the IDEAL programme. Dementia, 21(4), 1135–1153. https://doi.org/10.1177/14713012211069449
Dewart, H., & Summers, S. (1996). The pragmatics profile of everyday communication skills in adults. NFER-Nelson.
Eather, N., Wade, L., Pankowiak, A., & Eime, R. (2023). The impact of sports participation on mental health and social outcomes in adults: A systematic review and the ‘Mental Health through Sport’ conceptual model. Systematic Reviews, 12(1), Article 102. https://doi.org/10.1186/s13643-023-02264-8
Fels, D. I., & Astell, A. J. (2011). Storytelling as a model of conversation for people with dementia and caregivers. American Journal of Alzheimer’s Disease & Other Dementias, 26(7), 535–541. https://doi.org/10.1177/1533317511429324
Harris, C., Webber, R., Livingston, G., & Beeke, S. (2024). What are the communication guidelines for people with dementia and their carers on the internet and are they evidence based? A systematic review. Dementia, 24(3), 577–594. https://doi.org/10.1177/14713012241292486
Jiang, N., Wu, B., & Li, Y. (2024). Caregiving in Asia: Priority areas for research, policy, and practice to support family caregivers. Health Care Science, 3(6), 374–382. https://doi.org/10.1002/hcs2.124
Kindell, J., Keady, J., Sage, K., & Wilkinson, R. (2017). Everyday conversation in dementia: A review of the literature to inform research and practice. International Journal of Language & Communication Disorders, 52(4), 392–406. https://doi.org/10.1111/1460-6984.12298
Martín-Luengo, B., Luna, K., & Shtyrov, Y. (2023). Conversational pragmatics: Memory reporting strategies in different social contexts. Frontiers in Psychology, 14(1), Article 1004524. https://doi.org/10.3389/fpsyg.2023.1004524
Matsah, N. S. B., Yusuf, A. A. B., Mohd Khaidir, A. S. B., Hamdan, N. H. B., Kamizi, Z. N. B., & Chan, S. L. (2022). A review of family caregiving challenges in Malaysia. Professional Guidance and Counseling Journal, 3(1), 1–9. https://doi.org/10.21831/progcouns.v3i1.48386
Mohd Arshard, W. N. R. (2024). Satisfaction with elderly in multigenerational family living in Kuala Lumpur. E-Jurnal Penyelidikan dan Inovasi, 11(1), 103–114. https://doi.org/10.53840/ejpi.v11i1.163
Moyle, W. (2023). Grand challenge of maintaining meaningful communication in dementia care. Frontiers in Dementia, 2(1), Article 1137897. https://doi.org/10.3389/frdem.2023.1137897
Öhlén, J., & Friberg, F. (2023). Person-centred conversations in nursing and health: A theoretical analysis based on perspectives on communication. Nursing Philosophy, 24(3), e12432. https://doi.org/10.1111/nup.12432
Rajagopal, S., Carlos, D., Gokey, K., Trahan, M. A., Hannula, C., & Harvey, C. (2022). Increasing conversations between older adults with dementia using textual stimuli. Behavior Analysis in Practice, 15(4), 1326–1336. https://doi.org/10.1007/s40617-022-00697-6
Slocombe, F., Peel, E., & Pilnick, A. (2024). Reminiscence respecified: A conversation analytic examination of practice in a specialist dementia care home. SSM - Qualitative Research in Health, 6(1), Article 100462. https://doi.org/10.1016/j.ssmqr.2024.100462
Subramaniam, P., Thillainathan, P., Mat Ghani, N. A., & Sharma, S. (2023). Life story book to enhance communication in persons with dementia: A systematic review of reviews. PLoS ONE, 18(10). https://doi.org/10.1371/journal.pone.0291620
van Manen, A. S., Aarts, S., Metzelthin, S. F., Verbeek, H., Hamers, J. P. H., & Zwakhalen, S. M. G. (2021). A communication model for nursing staff working in dementia care: Results of a scoping review. International Journal of Nursing Studies, 113(1), Article 103776. https://doi.org/10.1016/j.ijnurstu.2020.103776
Volkmer, A., Bruns, C., Zimmerer, V., Varley, R., & Beeke, S. (2023). Giving voice to people with dementia and their carers: The impact of communication difficulties on everyday conversations. International Journal of Qualitative Methods, 22(1), Article 16094069231171096. https://doi.org/10.1177/16094069231171096
Wilkinson, R. (2024). Conversation analysis and communication disorders. In M. J. Ball, N. Müller, & E. Spencer (Eds.), The handbook of communication disorders (Chapter 6). Wiley. https://doi.org/10.1002/9781119875949.ch6
Xygkou, A., Siriaraya, P., She, W. J., Covaci, A., & Ang, C. S. (2024). “Can I be more social with a Chatbot?”: Social connectedness through interactions of autistic adults with a conversational virtual human. International Journal of Human–Computer Interaction, 40(24), 8937–8954. https://doi.org/10.1080/10447318.2023.2292880



