DIGITAL TRANSFORMATION OF MAIL ADMINISTRATION: DEVELOPMENT OF A WEBSITE-BASED INTERNAL MAIL INFORMATION SYSTEM
DOI:
https://doi.org/10.37231/myjcam.2026.9.1.165Keywords:
Information Systems, Correspondence, Laravel, Administrative Digitalization, Agile.Abstract
Digital transformation in the higher education sector is increasingly necessary to support the effectiveness and efficiency of administrative services. This research aims to develop a website-based Internal Correspondence Information System as a solution to the problems of manual or semi-digital letter creation processes currently used at the University of Muhammadiyah Tasikmalaya (UMTAS). The development method used is Agile with an Extreme Programming approach, which includes the stages of planning, design, coding, and testing. This system is built using the Laravel framework with a MySQL database and is designed to manage outgoing mail digitally, including creation, approval, tracking, and printing features. The development results show increased time efficiency, cost savings, and ease of real-time data access. System trials using the Black Box method show that all functions run well on various browser platforms. This system not only optimizes the outgoing mail creation process but also supports digital transformation and professionalism in campus administration.
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