TINJAUAN PENGETAHUAN, SIKAP DAN AMALAN PEKERJA PENGHANTAR MAKANAN DI MALAYSIA TERHADAP JANGKITAN COVID-19
Survey of Knowledge, Attitudes and Practices of Food Delivery Workers in Malaysia Towards COVID-19 Infection
Abstract
Abstract: The increase in COVID-19 cases is depressing and threatens the community’s economic, social, and health well-being, notably those serving on the front lines, such as food delivery workers. This study strives to examine the knowledge, attitudes, and practices of food delivery workers in Malaysia regarding COVID-19 infection. Utilizing the Knowledge, Attitude, Practices (KAP) model as a guide, the researcher administered a questionnaire to 173 food delivery workers in Malaysia. The study’s findings reveal that the knowledge of food delivery workers in Malaysia about COVID-19 is at a high level. In addition, the attitude of food delivery workers in Malaysia towards COVID-19 is also very positive. Food delivery workers in Malaysia also have good practices, particularly complying with standard operating procedures (SOP) as recommended by the Ministry of Health Malaysia (MOH). The findings of this study are in line with the KAP model, where good knowledge influences good attitudes and practices among food delivery workers in Malaysia toward COVID-19 infection. It is hoped that this study can fill the gap of previous research in social science research related to COVID-19, which is limited and further contributes to the corpus of health communication knowledge in Malaysia.
Keywords: COVID-19, KAP Model, Knowledge, Practice, Malaysia
Abstrak: Peningkatan kes terhadap COVID-19 sememangnya amat membimbangkan dan ianya mengancam kesejahteraan ekonomi, sosial dan kesihatan masyarakat khususnya mereka yang bekerja di barisan hadapan seperti pekerja penghantar makanan. Kajian ini bertujuan untuk meninjau pengetahuan, sikap dan amalan pekerja penghantar makanan di Malaysia terhadap jangkitan COVID-19. Dengan menggunakan model Knowledge, Attitude, Practices (KAP) sebagai panduan, pengkaji telah menggunakan kaedah tinjauan dengan mengedarkan borang soal selidik secara dalam talian terhadap 173 orang pekerja penghantar makanan di Malaysia. Analisis data secara deskriptif dijalankan dengan menggunakan perisian Statistical Package for the Social Sciences.Dapatan kajian menunjukkan pengetahuan pekerja penghantar makanan di Malaysia terhadap COVID-19 adalah pada tahap tinggi. Sikap pekerja penghantar makanan di Malaysia terhadap COVID-19 juga adalah sangat positif dan pekerja penghantar makanan di Malaysia turut mempunyai amalan yang baik terutamanya dalam mematuhi prosedur operasi standard (SOP) seperti yang telah disarankan oleh Kementerian Kesihatan Malaysia (KKM). Dapatan kajian ini selari dengan model KAP di mana pengetahuan yang baik mempengaruhi sikap dan amalan yang baik dalam kalangan pekerja penghantar makanan di Malaysia terhadap jangkitan COVID-19. Diharapkan kajian ini dapat mengisi kelompongan kajian lepas dalam aspek kajian berbentuk sains sosial berkaitan COVID-19 yang terhad dan seterusnya menyumbang kepada korpus ilmu komunikasi kesihatan di Malaysia.
Kata Kunci: COVID-19, Model KAP, Pengetahuan, Amalan, Malaysia
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