LEARNING MANAGEMENT SYSTEM (LMS) PREFERENCE AMONG MALAYSIAN EDUCATORS: A COMPARISON BETWEEN GOOGLE CLASSROOM AND MICROSOFT TEAMS

  • Rusreena Rusli Akademi Pengajian Bahasa, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia
  • Fatihah Hashim Akademi Pengajian Bahasa, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia
  • Nurhafeza Mohd Akhir Akademi Pengajian Bahasa, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia
  • Nasiha Nasrudin Akademi Pengajian Bahasa, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia

Abstract

The integration of a learning management system (LMS) into higher education and other educational levels has become a significant factor in the adoption of digital learning approaches. With a vast array of options available, making accurate decisions in this dynamic landscape poses challenges. This paper seeks to streamline the selection process and ensure the most suitable match for an institution's particular goals and needs. This research primarily centres on the investigation of free e-learning platforms, chosen for their cost-effectiveness and alignment with the study's specific scope. Hence, this research explores the preferences of Malaysian educators concerning LMS usage, focusing on a specific comparison between Google Classroom and Microsoft Teams. The research employed a quantitative approach, utilising an online survey to collect and record domain comparisons. The results revealed that educators showed a preference for Google Classroom over Microsoft Teams when it came to teaching and facilitation. Several factors contributed to this preference, as evident from the analysis of the collected data, which fell into three main categories: functional suitability, compatibility, and portability. It is hoped that this study will help Malaysian educators to comprehend the suitability of technology for learning and the exchange of knowledge to benefit the students, institutions and the country in general.

Keywords: E-Learning; Language Learning Platform; Learning Management System; Malaysian Educators; Platform Comparison

References

Abazi-Bexheti, L., Kadriu, A., & Apostolova-Trpkovska, M. (2018). LMS solution: Evidence of Google classroom usage in higher education. Business Systems Research, 9(1), 31-42.

Ahmad, S., Mohd Noor, A. S., Alwan, A. A., Gulzar, Y., Khan, W. Z., & Reegu, F. A. (2023). eLearning acceptance and adoption challenges in Higher Education. Sustainability, 15(7), 6190.

Al-Hunaiyyan, A., Al-Sharhan, S., Alhajri, R., & Bimba, A. (2021). An integrated implementation framework for an efficient transformation to online education. International Journal of Advanced Computer Science and Applications, 12(4).

Al-Hail, M., Zguir, M. F., & Koç, M. (2023). University students’ and educators’ perceptions on the use of digital and social media platforms: A sentiment analysis and a multi-country review. iScience, 26(8), 107322.

Alhassan, A., Rashad, A., & Gbolagade, K. A. (2015). An Enhanced Web-based Platform for Mobile Learning Management System. International Journal of Computer Applications, 124(16), 1-19.

Alia, S., & Hamtini, T. (2019). Designing and implementing an e-Course using Adobe Captivate and Google Classroom: A case study. In Proceedings of the 2019 2nd International Conference on New Trends in Computing Sciences (pp.1–6). IEEE. https://doi.org/10.1109/ICTCS.2019.8923037

Alias, N.A. and Zainuddin, A.M. (2005). Innovation for Better Teaching and Learning: Adopting the Learning Management System. Malaysian Online Journal of Instructional Technology, 2, 27-40

Ali, S., Hafeez, Y., Abbas, M. A., Aqib, M., & Nawaz, A. (2021). Enabling remote learning system for virtual personalized preferences during COVID-19 pandemic. Multimedia Tools and Applications, 80(24), 33329–33355. https://doi.org/10.1007/s11042-021-11414-w

Almodaires, A. A., Almutairi, F. M., & Almsaud, T. E. (2021). Pre-service teachers’ perceptions of the effectiveness of Microsoft Teams for Remote Learning. International Education Studies, 14(9), 108. https://doi.org/10.5539/ies.v14n9p108

Amadin, F. I., Obienu, A. C., & Osaseri, R. O. (2018). Main barriers and possible enablers of Google apps for education adoption among university staff members. Nigerian Journal of Technology, 37(2), 432. https://doi.org/10.4314/njt.v37i2.18

Azhar, K. A., & Iqbal, N. (2018). Effectiveness of Google Classroom: Teachers’ Perceptions. PRIZREN SOCIAL SCIENCE JOURNAL, 2(2), 52–66. Retrieved from https://www.prizrenjournal.com/index.php/PSSJ/article/view/39

Bakar, Razak, and Abdullah. (2013). “Assessing the Effects of UTAUT and Self-Determination Predictor on Students Continuance Intention to Use Student Portal,” World Applied Sciences Journal 21, no. 10 : 1484–89. https://doi.org/10.5829/idosi.wasj.2013.21.10.2920

Barari, N., RezaeiZadeh, M., Khorasani, A., & Alami, F. (2020). Designing and validating educational standards for E-teaching in virtual learning environments (VLEs), based on revised Bloom’s taxonomy. Interactive Learning Environments, 1–13. https://doi.org/10.1080/10494820.2020.1739078

Beaumont, K. (2018). Google Classroom: An online learning environment to support blended learning. Compass: Journal of Learning and Teaching, 11(2). https://doi.org/10.21100/compass.v11i2.837

Buchal, R., & Songsore, E. (2019). Using Microsoft Teams To Support Collaborative Knowledge Building in the Context of Sustainability Assessment. Proceedings of the Canadian Engineering Education Association (CEEA), 1–8. https://doi.org/10.24908/pceea.vi0.13882

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of Information Technology. MIS Quarterly, 13(3), 319. https://doi.org/10.2307/249008

de Campos Filho, A. S., de Souza Fantini, W., Ciriaco, M. A., dos Santos, J., Moreira, F., & Gomes, A. S. (2019). Health student using google classroom: satisfaction analysis. In S. Uden, L. Liberona, D. Sanchez, & G. Rodríguez-González (Eds.), Communications in computer and information science: Vol. 1011. Learning technology for education challenges (pp. 58–66). Springer. https://doi.org/10.1007/978-3-030-20798-4_6

Efiloğlu Kurt, Ö., & Tingöy, Ö. (2017). The acceptance and use of a virtual learning environment in higher education: An empirical study in Turkey, and the UK. International Journal of Educational Technology in Higher Education, 14(26), 1–15. https://doi.org/10.1186/s41239-017-0064-z

Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American journal of theoretical and applied statistics, 5(1), 1-4.

Ferdianto, F. (2019, October). Learning Management System (LMS) schoology: Why it’s important and what it looks like. In Journal of Physics: Conference Series (Vol. 1360, No. 1, p. 012034). IOP Publishing.

Hai-Jew, S. (2020) Evaluating “MS Teams” for Teaching and Learning. C2C Digital Magazine, 1(13), 7.

Heggart, K. R., Yoo, J., & Heggart, K. R. (2018). Getting the most from Google Classroom: A pedagogical framework for tertiary educators. Australian Journal of Teacher Education, 43(3), 140–153. https://doi.org/10.14221/ajte.2018v43n3.9

Henderson, D., Woodcock, H., Mehta, J., Khan, N., Shivji, V., Richardson, C., Aya, H., Ziser, S., Pollara, G., & Burns, A. (2020). Keep Calm and Carry on Learning: Using Microsoft Teams to Deliver a Medical Education Programme during the COVID-19 Pandemic. Future Healthcare Journal, 7(3), 1–4. https://doi.org/DOI:10.7861/fhj.2020-0071

Hubbard, M., & Bailey, M. J. (2018). Mastering Microsoft Teams. In Mastering Microsoft Teams. https://doi.org/10.1007/978-1-4842-3670-3

Hussaini, I., Ibrahim, S., Wali, B., Libata, I., & Musa, U. (2020). Effectiveness of Google Classroom as a Digital Tool in Teaching and Learning: 'Students' Perceptions. International Journal of Research and Innovation in Social Science (IJRISS), 4(4) 51-54. https://www.rsisinternational.org/virtuallibrary/papers/effectiveness-of-google-classroom-as-a-digital-tool-in-teachingand-learning-students-perceptions/

Ilag, B. N. (2020). Organization Readiness for Microsoft Teams. Apress, Berkeley, CA. https://doi.org/https://doi.org/10.1007/978-1-4842-5875-0_3

Jamsen, J., & Corley, K. (2007). E-survey methodology. In Handbook of research on electronic surveys and measurements (pp. 1-8). IGI Global.

Kattoua, Tagreed, Musa Al-Lozi, and Ala’aldin Alrowwad. (2016). “A Review of Literature on E-Learning Systems in Higher Education.” International Journal of Business Management & Economic Research 7 (5): 754–762.

Khoa, B. T., Ha, N. M., Nguyen, T. V. H., & Bich, N. H. (2020). Lecturers' adoption to use the online Learning Management System (LMS): Empirical evidence from TAM2 model for Vietnam. Ho Chi Minh City Open University Journal of Science-Economics and Business Administration, 10(1), 3-17.

Kumar, J. A., Bervell, B., & Osman, S. (2020). Google classroom: insights from Malaysian higher education students’ and instructors’ experiences. Education and Information Technologies, 25(5), 4175–4195. https://doi.org/10.1007/s10639-020-10163-x

Kumar, J. A., Bervell, B., Annamalai, N., & Osman, S. (2020). Behavioral intention to use mobile learning: Evaluating the role of self-efficacy, subjective norm, and WhatsApp use habit. IEEE Access, 8, 208058–208074. https://doi.org/10.1109/ACCESS.2020.3037925

Mahmud, M. M., & Wong, S. F. (2021). Fusing the Jigsaw Method and Microsoft Teams: A Promising Online Pedagogy. International Journal of Learning, Teaching and Educational Research, 20(11), 272-287.

Mahmud, M. M., & Wong, S. F. (2023). Through the lens of students: MS teams as a sustainable pedagogical tool. 2023 11th International Conference on Information and Education Technology (ICIET). https://doi.org/10.1109/iciet56899.2023.10111462

Mamedova, L., Rukovich, A., Likhouzova, T., & Vorona-Slivinskaya, L. (2023). Online education of engineering students: Educational platforms and their influence on the level of academic performance. Education and information technologies, 1–15. Advance online publication. https://doi.org/10.1007/s10639-023-11822-5

Martínez-Monés, A., Reffay, C., Torío, J. H., & Cristóbal, J. A. M. (2017). Learning Analytics with Google Classroom: Exploring the Possibilities. In Proceedings of the 5th International Conference on Technological Ecosystems for Enhancing Multiculturality (p. 47:1–47:6). New York, NY, USA: ACM. https://doi.org/10.1145/3144826.3145397

Mazlan, Z. Z. B., Mohammad Ali, M. F. B., & Munakase, M. N. (2022). Unpacking malaysian teacher’s preferences in using technology during covid-19 pandemic. International Technology and Education Journal, 6(1), 01-13.

McVey, M., Edmond, A., & Montgomery, D. (2019). Supporting Students to Develop their Digital Literacies using Microsoft Teams. ALT Winter Conference 2019, 11-12 Dec 2019. http://eprints.gla.ac.uk/206468/

Mohd Khidir, M. L., Sa’ari, S. N., & Mohammad, A. S. (2022). Effectiveness of online learning with Microsoft Team Applications in POLIMAS. EPRA International Journal of Environmental Economics, Commerce and Educational Management, 9(5), 29–33. https://doi.org/10.36713/epra10260

Morra, C. N., Fultz, R., & Raut, S. A. (2022). A lesson from the pandemic: Utilizing digital tools to support student engagement during instructional assistant-led sessions. Journal of Microbiology & Biology Education, 23(3). https://doi.org/10.1128/jmbe.00143-22

Multazam, M. N., Korompot, C. A., & Munir, M. (2022). Benefits and Difficulties in Using Learning Management System (LMS) in Paragraph Writing Class: A Study of a Lecturer’s and Her Students’ Perception. Journal of Excelence in English Language Education, 1(1).

Mutanga, A., Pule, G. J., & Motshegwe, M. M. (2023). Perspective Chapter: Addressing the Learning Management System Challenges during the COVID-19 Pandemic.

Nasser, Ramzi & Ellili-Cherif, Maha & Romanowski, Michael. (2011). Factors that impact student usage of the learning management system in Qatari schools. The International Review of Research in Open and Distributed Learning 12(6):39. DOI: 10.19173/irrodl.v12i6.985

Prahani, B. K., Alfin, J., Fuad, A. Z., Saphira, H. V., Hariyono, E., & Suprapto, N. (2022). Learning management system (LMS) research during 1991-2021: How technology affects education. International Journal of Emerging Technologies in Learning (Online), (17), 28.

Ouadoud, M., Chkouri, M. Y., Nejjari, A., & El Kadiri, K. E. (2017). Exploring a recommendation system of free e-learning platforms: functional architecture of the system. International Journal of Emerging Technologies in Learning (Online), 12(2), 219.

Raman, A., & Rathakrishnan, M. (2020). Blended learning via Google Classroom: English language students experience based on UTAUT model and flow theory. Hamdard Islamicus, XLIII(1).

Rejón-Guardia, F., Polo-Peña, A. I., & Maraver-Tarifa, G. (2020). The acceptance of a personal learning environment based on Google apps: The role of subjective norms and social image. Journal of Computing in Higher Education, 32(2), 203–233. https://doi.org/10.1007/s12528-019-09206-1

Rojabi, A. R. (2020). Exploring EFL students’ perception of online learning via Microsoft Teams: University Level in Indonesia. English Language Teaching Educational Journal, 3(2), 163. https://doi.org/10.12928/eltej.v3i2.2349

Ross, S. M. (2019). Slack It to Me: Complementing LMS With Student-Centric Communications for the Millennial/Post-Millennial Student. Journal of Marketing Education, 41(2), 91–108. https://doi.org/10.1177/0273475319833113

S. Ayouni, L. J. Menzel, F. Hajjej, M. Madden, and S. Al-Otaibi, “Fuzzy vikor application for learning management systems evaluation in higher education,” Int. J. Inf. Commun. Technol. Educ., vol. 17, no. 2, pp. 17–35, 2021, https://doi.org/10.4018/IJICTE.2021040102

Sabharwal, R., M. R. Hossain, R. Chugh, and M. Wells. (2018). “Learning Management Systems in the Workplace: A Literature Review.” Paper presented at the 2018 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE), 387–393. Wollongong, December 4–7.

Shaharanee, I. N. M, Jamil, J. M., & Rodzi, S. S. M. (2016). The application of Google Classroom as a tool for teaching and learning. Journal of Telecommunication, Electronic and Computer Engineering, 8(10), 5–8. https://core.ac.uk/download/pdf/78487287.pdf

Taghizadeh, M., & Hajhosseini, F. (2020). Investigating a Blended Learning Environment: Contribution of Attitude, Interaction, and Quality of Teaching to Satisfaction of Graduate Students of TEFL. The Asia-Pacific Education Researcher.

Teräs, M., Suoranta, J., Teräs, H., & Curcher, M. (2020). Post-COVID-19 education and education technology ‘solutionism’: a seller’s market. Postdigital Science and Education, 20(2), 863-878.

Thuseethan, S., Achchuthan, S., & Kuhanesan, S. (2014). Usability evaluation of learning management systems in Sri Lankan universities. Global Journal of Computer Science and Technology, 15(1), 15-25. arXiv preprint arXiv:1412.0197.

Tomczyk, L., Potyrała, K., Włoch, A., Wnęk-Gozdek, J., & Demeshkant, N. (2020). Evaluation of the Functionality of a New E-Learning Platform vs. Previous Experiences in E-Learning and the Self-Assessment of Own Digital Literacy. Sustainability, 12, 10219. https://doi.org/10.3390/su122310219

Turnbull, Darren, Ritesh Chugh, and Jo Luck. (2019). “Learning Management Systems: An Overview.” In Encyclopaedia of Education and Information Technologies, edited by A. Tatnall. Cham: Springer Nature. doi:10.1007/978-3-319-60013-0_248-1.

Zhumagul Nurakun Kyzy, Rita Ismailova & Hakan Dündar (2018) Learning management system implementation: a case study in the Kyrgyz Republic, Interactive Learning Environments, 26:8, 1010-1022.

Published
2023-10-31
How to Cite
Rusli, R., Hashim, F., Mohd Akhir, N., & Nasrudin, N. (2023). LEARNING MANAGEMENT SYSTEM (LMS) PREFERENCE AMONG MALAYSIAN EDUCATORS: A COMPARISON BETWEEN GOOGLE CLASSROOM AND MICROSOFT TEAMS. Asian People Journal (APJ), 6(2), 212-228. https://doi.org/10.37231/apj.2023.6.2.527