HUBUNGAN AMALAN PENGURUSAN ORGANISASI SUKARELAWAN TERHADAP KEAKTIFAN DALAM KESUKARELAWANAN: KAJIAN KES DI PANTAI TIMUR
The Relationship between Volunteer Organization Management Practices and Activeness in Volunteerism: A Case Study in the East Coast Region
DOI:
https://doi.org/10.37231/apj.2026.9.1.918Abstract
Abstract: Volunteer organization management practices are among the key elements in the voluntary sector. Fundamentally, volunteer participation is closely associated with the management practices of an organization. Effective organizational practices can influence and retain volunteers over a longer period. However, the current inactivity among volunteers may be linked to various barriers, including inefficient organizational management. Accordingly, this study aims to examine the relationship between volunteer activeness and volunteer organization management practices such as volunteer selection practices, training and basic exposure to volunteerism, and leadership effectiveness. This study employs a quantitative approach with a cross-sectional survey design. A total of 300 volunteers were selected as respondents using a simple random sampling technique. Data were collected using a structured questionnaire and analysed using descriptive statistics and Pearson correlation analysis through SPSS software. The study was conducted across three East Coast states, namely Pahang, Terengganu, and Kelantan. The findings of the study indicate that there is a weak and non-significant relationship between volunteer activeness and organizational management practices, namely volunteer selection practices (r = 0.049, p > 0.05), training and basic exposure (r = 0.041, p > 0.05), and leadership effectiveness (r = 0.067, p > 0.05).This suggests that volunteer activeness is not associated with gender, organizational management practices, or barriers in volunteerism. The findings further imply that other factors such as time constraints, personal commitments, and individual motivation may play a more significant role in influencing volunteer activeness compared to management practices alone. The implications of this study highlight the need for organizations to adopt a more holistic approach in enhancing volunteer engagement by considering both internal and external factors that influence volunteers.
Keywords:Volunteering; Volunteer; Volunteer Management Practice; Volunteer Participation; Activeness
Abstrak: Amalan pengurusan organisasi sukarelawan merupakan antara elemen penting dalam sektor sukarela. Penglibatan sukarelawan dalam kesukarelawanan secara asasnya berkait dengan amalan pengurusan sesebuah organisasi. Amalan organisasi yang baik mampu mempengaruhi dan mengekalkan sukarelawan bagi jangka masa yang lama. Walau bagaimanapun, ketidakaktifan sukarelawan pada masa kini dapat dikaitkan dengan kewujudan pelbagai halangan seperti pengurusan organisasi yang tidak efisien. Sehubungan itu, kajian ini bertujuan untuk mengkaji hubungan antara keaktifan sukarelawan dengan amalan pengurusan organisasi sukarela seperti amalan pemilihan sukarelawan, latihan dan pendedahan asas kesukarelawanan dan keberkesanan kepimpinan. Kajian ini menggunakan pendekatan kuantitatif dengan reka bentuk tinjauan keratan rentas. Seramai 300 orang sukarelawan telah dipilih sebagai responden melalui teknik pensampelan rawak mudah. Data dikumpulkan menggunakan satu set soal selidik berstruktur dan dianalisis menggunakan statistik deskriptif serta analisis korelasi Pearson melalui perisian SPSS. Lokasi kajian ini melibatkan tiga buah negeri di Negeri Pantai Timur iaitu Pahang, Terengganu dan Kelantan. Dapatan kajian menunjukkan bahawa terdapat hubungan yang lemah dan tidak signifikan antara keaktifan sukarelawan dengan amalan pengurusan organisasi iaitu amalan pemilihan sukarelawan (r = 0.049, p > 0.05), latihan dan pendedahan asas (r = 0.041, p > 0.05) dan keberkesanan kepimpinan (r = 0.067, p > 0.05). Penemuan ini menunjukkan bahawa faktor halangan lain seperti kekangan masa, komitmen peribadi dan motivasi individu mungkin lebih mempengaruhi keaktifan sukarelawan berbanding amalan pengurusan semata-mata. Implikasi kajian ini menekankan keperluan kepada organisasi untuk mengadaptasi pendekatan yang lebih holistik dalam meningkatkan penglibatan sukarelawan dengan mengambil kira faktor dalaman dan luaran yang mempengaruhi sukarelawan.
Kata kunci: Kesukarelawanan; Sukarelawan; Amalan Organisasi Pengurusan; Penglibatan Sukarelawan, Keaktifan
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