Ergonomic Risk Factors, Musculoskeletal Disorder and Passenger Comfort (in the Context of Commuter Trains in Malaysia

  • Fatimah Abdullah Faculty of Mechanical Engineering and Manufacturing Technology Universiti Teknikal Malaysia Melaka (UTeM) Malaysia
  • Zainudin Awang Faculty of Mechanical Engineering and Manufacturing Technology Universiti Teknikal Malaysia Melaka (UTeM) Malaysia
  • Wan Hasrulnizzam Wan Mahmood Faculty of Mechanical Engineering and Manufacturing Technology Universiti Teknikal Malaysia Melaka (UTeM) Malaysia
Keywords: Structural Equation Model, Ergonomic risk factors, Musculoskeletal Disorder, Passenger Comfort, Commuter

Abstract

The study aims to validate the research instrument for measuring the ergonomic risk factor, musculoskeletal disorders, and passenger comfort for the users who use the Commuter train as the main transportation every day to enable them to go to the desired destination. The self-administered questionnaire was distributed to the passenger by using simple random sampling. The Confirmatory Factor Analysis (CFA) procedure was carried out to validate the instruments by assessing for unidimensionality, validity, and reliability. The study also tested the proposed hypothesis using Structural Equation Model (SEM). Furthermore, the results were confirmed through the bootstrapping procedure. The finding indicated that the measurement model of this construct achieved the requirement for construct validity and reliability. The study found Musculoskeletal Disorder fully mediates the relationship between Ergonomic Risk Factors and Passenger Comfort. Further study should be conducted on the different types of public transport trains in Malaysia due to the number of users who take this public transport is increasing day by day.

Downloads

Download data is not yet available.

References

Abinaya Ishwarya, G. K., & Rajkumar, D. (2020). Analysis of ergonomic risk factors in construction industry. Materials Today: Proceedings, 37(Part 2), 2415–2418. https://doi.org/10.1016/j.matpr.2020.08.269

Aimran, A. N., Ahmad, S., Afthanorhan, A., & Awang, Z. (2017a). The assessment of the performance of covariance-based structural equation modeling and partial least square path modeling. AIP Conference Proceedings, 1842(October). https://doi.org/10.1063/1.4982839

Aimran, A. N., Ahmad, S., Afthanorhan, A., & Awang, Z. (2017b). The development of comparative bias index. AIP Conference Proceedings, 1870. https://doi.org/10.1063/1.4995935

Anagha R. (2020). A Review on Ergonomic Risk Factors Causing Musculoskeletal Disorders among Construction Workers. International Journal of Engineering Research And, V9(06). https://doi.org/10.17577/ijertv9is060887

Araújo, A. V., Arcanjo, G. S., Fernandes, H., & Arcanjo, G. S. (2018). Ergonomic work analysis: A case study of bus drivers in the private collective transportation sector. Work, 60(1), 41–47. https://doi.org/10.3233/WOR-182718

Arminas, & Nurwahidah, A. (2019). Ergonomics Risk Analysis of Public Transportation Drivers (Study Case: Public Transportation Drivers in Makassar City). IOP Conference Series: Materials Science and Engineering, 505(1). https://doi.org/10.1088/1757-899X/505/1/012138

Arshad, M. A., Shamsudin, Z., Jamalil, M., & Mustafa, A. (2020). Laptop Use and Upper Extremities Musculoskeletal Disorders Among Higher Learning Students. / MAEH Journal of Environmental Health, 01(1), 1–4. http://maeh4u.org.my/journal/index.php/maeh/article/view/17/17

Asnawi, A. A., Awang, Z., Afthanorhan, A., Mohamad, M., & Karim, F. (2019). The influence of hospital image and service quality on patients’ satisfaction and loyalty. Management Science Letters, 9(6), 911–920. https://doi.org/10.5267/j.msl.2019.2.011

Avci, O., Bhargava, A., Nikitas, N., & Inman, D. J. (2020). Vibration annoyance assessment of train induced excitations from tunnels embedded in rock. Science of the Total Environment, 711, 134528. https://doi.org/10.1016/j.scitotenv.2019.134528

Bahkia, A. S., Awang, Z., Afthanorhan, A., Ghazali, P. L., & Foziah, H. (2019). Exploratory factor analysis on occupational stress in context of Malaysian sewerage operations. AIP Conference Proceedings, 2138(August). https://doi.org/10.1063/1.5121111

Bahtiar, Adjisasmita, S. A., Ramli, M. I., & Pasra, M. (2020). Model influence means operational performance on the port of Jayapura. IOP Conference Series: Earth and Environmental Science, 419(1). https://doi.org/10.1088/1755-1315/419/1/012097

Baistaman, J., Awang, Z., Afthanorhan, A., & Rahim, M. Z. A. (2020). Developing and validating the measurement model for financial literacy construct using confirmatory factor analysis. Humanities and Social Sciences Reviews, 8(2), 413–422. https://doi.org/10.18510/hssr.2020.8247

Bansal, P., Hurtubia, R., Tirachini, A., & Daziano, R. A. (2019). Flexible estimates of heterogeneity in crowding valuation in the New York City subway. Journal of Choice Modelling, 31, 124–140. https://doi.org/10.1016/j.jocm.2019.04.004

Bhattacharya, A., Talbott, N., & Kincl, L. (2001). Occupational Ergonomics: Principles and Applications. In Patty’s Toxicology (Issue April). https://doi.org/10.1002/0471435139.tox104

Cai, J., Liu, J., Guo, F., & Xie, M. (2020). A Way for Vibration Analysis of High-Speed Train. Resilience and Sustainable Transportation Systems, 3(1986), 607–615.

Cha, Y., Tu, M., Elmgren, M., Silvergren, S., & Olofsson, U. (2018). Factors affecting the exposure of passengers, service staff and train drivers inside trains to airborne particles. Environmental Research, 166(May), 16–24. https://doi.org/10.1016/j.envres.2018.05.026

Chen, Y., Tong, Z., Zheng, Y., Samuelson, H., & Norford, L. (2020). Transfer learning with deep neural networks for model predictive control of HVAC and natural ventilation in smart buildings. Journal of Cleaner Production, 254, 119866. https://doi.org/10.1016/j.jclepro.2019.119866

Čižiūnienė, K., Batarlienė, N., Jarašūnienė, A., & Valma, E. (2020). Assessment of Noise Levels Caused by Freight Train Wagons Case of Paneriai Railway Station. Lecture Notes in Networks and Systems, 117(October), 395–401. https://doi.org/10.1007/978-3-030-44610-9_45

Clark, C., & Paunovic, K. (2018). WHO environmental noise guidelines for the european region: A systematic review on environmental noise and cognition. International Journal of Environmental Research and Public Health, 15(2). https://doi.org/10.3390/ijerph15020285

Dinar, A., Susilowati, I. H., Azwar, A., Indriyani, K., & Wirawan, M. (2018). Analysis of Ergonomic Risk Factors in Relation to Musculoskeletal Disorder Symptoms in Office Workers. KnE Life Sciences, 4(5), 16. https://doi.org/10.18502/kls.v4i5.2536

Gumasing, M. J. J., Zerrudo, M. O. V., & German, J. D. (2019). An ergonomic design of Light Rail Transit (LRT) in the Philippines for persons with special needs. Proceedings of the International Conference on Industrial Engineering and Operations Management, 2019(MAR), 810–818.

Heng, C. S., Aziati, N., & Hamid, A. (2021). The Influence of Service Quality and Train Comfort towards Passengers ’ Satisfaction : A Case Study of KTMB ETS. 2(1), 232–245.

Hossain, M. D., Aftab, A., Al Imam, M. H., Mahmud, I., Chowdhury, I. A., Kabir, R. I., & Sarker, M. (2018). Prevalence of work related musculoskeletal disorders (WMSDs) and ergonomic risk assessment among readymade garment workers of Bangladesh: A cross sectional study. PLoS ONE, 13(7), 1–18. https://doi.org/10.1371/journal.pone.0200122

Huang, W., & Shuai, B. (2018). A Methodology For Calculating The Passenger Comfort Benefits Of Railway Travel. Journal of Modern Transportation, 26(2), 107–118. https://doi.org/10.1007/s40534-018-0157-y

Indrayani, Yani, M., Amiruddin, A., Arnita, & Billy. (2021). Analysis of train noise level at bandar khalipah station, deli serdang using sound level meter 130 dB. IOP Conference Series: Earth and Environmental Science, 1811(1). https://doi.org/10.1088/1742-6596/1811/1/012017

J. Gumasing, M. J., C. Villapando, A., & P. Abalajon, A. P. (2020). An Ergonomic Design of Passenger Cabin for Public Utility Jeepney. Proceedings of 2020 2nd International Conference on Management Science and Industrial Engineering, 2, 306–311.

Jiang, Y., Chen, B. K., & Thompson, C. (2019). A comparison study of ride comfort indices between Sperling’s method and EN 12299. International Journal of Rail Transportation, 7(4), 279–296. https://doi.org/10.1080/23248378.2019.1616329

Johani, F. H., Shah, S. A., & Safian, N. (2021). Validity and Reliability of Biopsychosocial-Related Measurement Scales Among Low-Income Malaysian Smoker. Global Journal of Public Health Medicine, 3(1), 301–314. https://doi.org/10.37557/gjphm.v3i1.79

Kementerian Pengangkutan Malaysia. (2019). Dasar Pengangkutan Negara 2019-2030. 1–70.

Khan, M. R., & Singh, N. K. (2018). Prevalence of musculoskeletal disorders among Indian railway sahayaks. International Journal of Occupational and Environmental Health, 24(1–2), 27–37. https://doi.org/10.1080/10773525.2018.1507187

Kolgiri, S., Hiremath, R., & Bansode, S. (2016). Literature Review on Ergonomics Risk Aspects Association to the Power Loom Industry. IOSR Journal of Mechanical and Civil Engineering Ver. III, 13(1), 2278–1684. https://doi.org/10.9790/1684-13135664

Laal, F., Madvari, R. F., Balarak, D., Mohammadi, M., Dortaj, E., Khammar, A., & Adineh, H. A. (2018). Relationship between musculoskeletal disorders and anthropometric indices among bus drivers in Zahedan city. International Journal of Occupational Safety and Ergonomics, 24(3), 431–437. https://doi.org/10.1080/10803548.2017.1334335

Landsbergis, P., Johanning, E., Stillo, M., Jain, R., & Davis, M. (2019). Work Exposures and Musculoskeletal Disorders among Railroad Maintenance-of-Way Workers. Journal of Occupational and Environmental Medicine, 61(7), 584–596. https://doi.org/10.1097/JOM.0000000000001614

Lange, P., Schmeling, D., Hörmann, H. J., & Volkmann, A. (2019). Comparison of local equivalent temperatures and subjective thermal comfort ratings with regard to passenger comfort in a train compartment. IOP Conference Series: Materials Science and Engineering, 609(3), 0–6. https://doi.org/10.1088/1757-899X/609/3/032042

Lestari, Y. D., & Murjito, E. A. (2020). Factor Determinants of Customer Satisfaction with Airline Services Using Big Data Approaches. Jurnal Pendidikan Ekonomi Dan Bisnis (JPEB), 8(1), 34–42. https://doi.org/10.21009/jpeb.008.1.4

Li, X., Gül, M., & Al-Hussein, M. (2019). An improved physical demand analysis framework based on ergonomic risk assessment tools for the manufacturing industry. International Journal of Industrial Ergonomics, 70(January), 58–69. https://doi.org/10.1016/j.ergon.2019.01.004

Liu, T., & Lee, W. L. (2020). Influence of window opening degree on natural ventilation performance of residential buildings in Hong Kong. Science and Technology for the Built Environment, 26(1), 28–41. https://doi.org/10.1080/23744731.2019.1659026

Losada-Rojas, L. L., Gkartzonikas, C., Pyrialakou, V. D., & Gkritza, K. (2019). Exploring intercity passengers’ attitudes and loyalty to intercity passenger rail: Evidence from an on-board survey. Transport Policy, 73(October 2018), 71–83. https://doi.org/10.1016/j.tranpol.2018.10.011

Mahboobi, M., Taghipour, M., & Azadeh, M. A. (2020). Assessing ergonomic risk factors using combined data envelopment analysis and conventional methods for an auto parts manufacturer. Work, 67(1), 113–128. https://doi.org/10.3233/WOR-203257

Mahfouz, S. A., Awang, Z., & Muda, H. (2019). The impact of transformational leadership on employee commitment in the construction industry. International Journal of Innovation, Creativity and Change, 7(10), 151–167.

Mao, P., Li, J., Xiong, L., Wang, R., Wang, X., Tan, Y., & Li, H. (2019). Characterization of urban subway microenvironment exposure — A case of nanjing in China. International Journal of Environmental Research and Public Health, 16(4), 1–17. https://doi.org/10.3390/ijerph16040625

Martinez, A. P. F., Caingat, A. J. B., Robielos, R. A. S., & Custodio, B. P. (2020). An Ergonomic Assessment of Mass Rapid Transport Trains in Metro Manila, Philippines. In International Conference on Applied Human Factors and Ergonomics (pp. 412–424). Springer International Publishing. https://doi.org/10.1007/978-3-030-20503-4_38

Munawir, T. I. T., Samah, A. A. A., Rosle, M. A. A., Azlis-Sani, J., Hasnan, K., Sabri, S. M., Ismail, S. M., Mohd Yunos, M. N. A., & Bin, T. Y. (2017). A Comparison Study on the Assessment of Ride Comfort for LRT Passengers. IOP Conference Series: Materials Science and Engineering, 226(1). https://doi.org/10.1088/1757-899X/226/1/012039

Murko, D., & Meško, M. (2019). Psychosocial Risk Factors Among Slovene Professional Drivers. Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, IRENET, 5, 209–218.

Nezhadshahmohammad, F., Saeedi, M., & Pourrahimian, Y. (2021). Modelling of train-induced vibration in subway interactions. International Journal of Geotechnical Engineering, 15(1), 120–128. https://doi.org/10.1080/19386362.2019.1681816

Niu, H., Yao, J., Zhao, J., & Wang, J. (2019). SERVQUAL Model Based Evaluation Analysis of Railway Passenger Transport Service Quality in China. Journal on Big Data, 1(1), 17–24. https://doi.org/10.32604/jbd.2019.05799

Noor, N. M., Aziz, A. A., Mostapa, M. R., & Awang, Z. (2015). Validation of the Malay Version of the Inventory of Functional Status after Childbirth Questionnaire. BioMed Research International, 2015, 1–10. https://doi.org/10.1155/2015/972728

Ohlendorf, D., Maltry, L., Hänel, J., Betz, W., Erbe, C., Maurer-Grubinger, C., Holzgreve, F., Wanke, E. M., Brüggmann, D., Nienhaus, A., & Groneberg, D. A. (2020). SOPEZ: Study for the optimization of ergonomics in the dental practice - Musculoskeletal disorders in dentists and dental assistants: A study protocol. Journal of Occupational Medicine and Toxicology, 15(1), 1–9. https://doi.org/10.1186/s12995-020-00273-0

OSHA.Gov. (2018). Identifying and Addressing Ergonomic Hazards Workbook (Vol. 3). https://www.osha.gov/sites/default/files/2018-12/fy15_sh-27643-sh5_ErgonomicsWorkbook.pdf

Patil, V. R., Pimpale, S., & kumar, A. (2018). Incidence of Musculoskeletal Disorders in Train Commuters. International Journal of Physiotherapy and Research, 6(2), 2660–2663. https://doi.org/10.16965/ijpr.2018.107

Plessas, A., & Bernardes Delgado, M. (2018). The role of ergonomic saddle seats and magnification loupes in the prevention of musculoskeletal disorders. A systematic review. International Journal of Dental Hygiene, 16(4), 430–440. https://doi.org/10.1111/idh.12327

Qureshi, A., Manivannan, K., Khanzode, V., & Kulkarni, S. (2019). Musculoskeletal disorders and ergonomic risk factors in foundry workers. International Journal of Human Factors and Ergonomics, 6(1), 1–17. https://doi.org/10.1504/IJHFE.2019.099579

Rahlin, N. A., Awang, Z., Afthanorhan, A., & Aimran, N. (2019a). Antecedents and consequences of employee safety climate in the small manufacturing enterprises: Translation, validation and application of the generic safety climate questionnaire. International Journal of Innovation, Creativity and Change, 7(10), 307–328.

Rahlin, N. A., Awang, Z., Afthanorhan, A., & Aimran, N. (2019b). The art of covariance based analysis in behaviour-based safety performance study using confirmatory factor analysis: Evidence from SMES. International Journal of Innovation, Creativity and Change, 7(10), 351–370.

Sadeghi, J., Rabiee, S., & Khajehdezfuly, A. (2019). Effect of Rail Irregularities on Ride Comfort of Train Moving over Ballast-Less Tracks. International Journal of Structural Stability and Dynamics, 19(6). https://doi.org/10.1142/S0219455419500603

Salehi, S. A., Karim, A., & Khatabakhsh, A. (2020). Ergonomic Evaluation of Office Staff by Rapid Office Strain Assessment Method and Its Relationship with the Prevalence of Musculoskeletal Disorders. Journal of Health, 11(2), 223–234. https://doi.org/10.29252/j.health.11.2.223

Saliya, M., Kouvelas, N., Venkatesha Prasad, R., & Hokke, N. (2020). Characterizing and Optimizing Piezo Harvesters for Train Interiors. Proceedings of IEEE Sensors, 2020-Octob, 3–6. https://doi.org/10.1109/SENSORS47125.2020.9278637

Abinaya Ishwarya, G. K., & Rajkumar, D. (2020). Analysis of ergonomic risk factors in construction industry. Materials Today: Proceedings, 37(Part 2), 2415–2418. https://doi.org/10.1016/j.matpr.2020.08.269

Aimran, A. N., Ahmad, S., Afthanorhan, A., & Awang, Z. (2017a). The assessment of the performance of covariance-based structural equation modeling and partial least square path modeling. AIP Conference Proceedings, 1842(October). https://doi.org/10.1063/1.4982839

Aimran, A. N., Ahmad, S., Afthanorhan, A., & Awang, Z. (2017b). The development of comparative bias index. AIP Conference Proceedings, 1870. https://doi.org/10.1063/1.4995935

Anagha R. (2020). A Review on Ergonomic Risk Factors Causing Musculoskeletal Disorders among Construction Workers. International Journal of Engineering Research And, V9(06). https://doi.org/10.17577/ijertv9is060887

Araújo, A. V., Arcanjo, G. S., Fernandes, H., & Arcanjo, G. S. (2018). Ergonomic work analysis: A case study of bus drivers in the private collective transportation sector. Work, 60(1), 41–47. https://doi.org/10.3233/WOR-182718

Arminas, & Nurwahidah, A. (2019). Ergonomics Risk Analysis of Public Transportation Drivers (Study Case: Public Transportation Drivers in Makassar City). IOP Conference Series: Materials Science and Engineering, 505(1). https://doi.org/10.1088/1757-899X/505/1/012138

Arshad, M. A., Shamsudin, Z., Jamalil, M., & Mustafa, A. (2020). Laptop Use and Upper Extremities Musculoskeletal Disorders Among Higher Learning Students. / MAEH Journal of Environmental Health, 01(1), 1–4. http://maeh4u.org.my/journal/index.php/maeh/article/view/17/17

Asnawi, A. A., Awang, Z., Afthanorhan, A., Mohamad, M., & Karim, F. (2019). The influence of hospital image and service quality on patients’ satisfaction and loyalty. Management Science Letters, 9(6), 911–920. https://doi.org/10.5267/j.msl.2019.2.011

Avci, O., Bhargava, A., Nikitas, N., & Inman, D. J. (2020). Vibration annoyance assessment of train induced excitations from tunnels embedded in rock. Science of the Total Environment, 711, 134528. https://doi.org/10.1016/j.scitotenv.2019.134528

Bahkia, A. S., Awang, Z., Afthanorhan, A., Ghazali, P. L., & Foziah, H. (2019). Exploratory factor analysis on occupational stress in context of Malaysian sewerage operations. AIP Conference Proceedings, 2138(August). https://doi.org/10.1063/1.5121111

Bahtiar, Adjisasmita, S. A., Ramli, M. I., & Pasra, M. (2020). Model influence means operational performance on the port of Jayapura. IOP Conference Series: Earth and Environmental Science, 419(1). https://doi.org/10.1088/1755-1315/419/1/012097

Baistaman, J., Awang, Z., Afthanorhan, A., & Rahim, M. Z. A. (2020). Developing and validating the measurement model for financial literacy construct using confirmatory factor analysis. Humanities and Social Sciences Reviews, 8(2), 413–422. https://doi.org/10.18510/hssr.2020.8247

Bansal, P., Hurtubia, R., Tirachini, A., & Daziano, R. A. (2019). Flexible estimates of heterogeneity in crowding valuation in the New York City subway. Journal of Choice Modelling, 31, 124–140. https://doi.org/10.1016/j.jocm.2019.04.004

Bhattacharya, A., Talbott, N., & Kincl, L. (2001). Occupational Ergonomics: Principles and Applications. In Patty’s Toxicology (Issue April). https://doi.org/10.1002/0471435139.tox104

Cai, J., Liu, J., Guo, F., & Xie, M. (2020). A Way for Vibration Analysis of High-Speed Train. Resilience and Sustainable Transportation Systems, 3(1986), 607–615.

Cha, Y., Tu, M., Elmgren, M., Silvergren, S., & Olofsson, U. (2018). Factors affecting the exposure of passengers, service staff and train drivers inside trains to airborne particles. Environmental Research, 166(May), 16–24. https://doi.org/10.1016/j.envres.2018.05.026

Chen, Y., Tong, Z., Zheng, Y., Samuelson, H., & Norford, L. (2020). Transfer learning with deep neural networks for model predictive control of HVAC and natural ventilation in smart buildings. Journal of Cleaner Production, 254, 119866. https://doi.org/10.1016/j.jclepro.2019.119866

Čižiūnienė, K., Batarlienė, N., Jarašūnienė, A., & Valma, E. (2020). Assessment of Noise Levels Caused by Freight Train Wagons Case of Paneriai Railway Station. Lecture Notes in Networks and Systems, 117(October), 395–401. https://doi.org/10.1007/978-3-030-44610-9_45

Clark, C., & Paunovic, K. (2018). WHO environmental noise guidelines for the european region: A systematic review on environmental noise and cognition. International Journal of Environmental Research and Public Health, 15(2). https://doi.org/10.3390/ijerph15020285

Dinar, A., Susilowati, I. H., Azwar, A., Indriyani, K., & Wirawan, M. (2018). Analysis of Ergonomic Risk Factors in Relation to Musculoskeletal Disorder Symptoms in Office Workers. KnE Life Sciences, 4(5), 16. https://doi.org/10.18502/kls.v4i5.2536

Gumasing, M. J. J., Zerrudo, M. O. V., & German, J. D. (2019). An ergonomic design of Light Rail Transit (LRT) in the Philippines for persons with special needs. Proceedings of the International Conference on Industrial Engineering and Operations Management, 2019(MAR), 810–818.

Heng, C. S., Aziati, N., & Hamid, A. (2021). The Influence of Service Quality and Train Comfort towards Passengers ’ Satisfaction : A Case Study of KTMB ETS. 2(1), 232–245.

Hossain, M. D., Aftab, A., Al Imam, M. H., Mahmud, I., Chowdhury, I. A., Kabir, R. I., & Sarker, M. (2018). Prevalence of work related musculoskeletal disorders (WMSDs) and ergonomic risk assessment among readymade garment workers of Bangladesh: A cross sectional study. PLoS ONE, 13(7), 1–18. https://doi.org/10.1371/journal.pone.0200122

Huang, W., & Shuai, B. (2018). A Methodology For Calculating The Passenger Comfort Benefits Of Railway Travel. Journal of Modern Transportation, 26(2), 107–118. https://doi.org/10.1007/s40534-018-0157-y

Indrayani, Yani, M., Amiruddin, A., Arnita, & Billy. (2021). Analysis of train noise level at bandar khalipah station, deli serdang using sound level meter 130 dB. IOP Conference Series: Earth and Environmental Science, 1811(1). https://doi.org/10.1088/1742-6596/1811/1/012017

J. Gumasing, M. J., C. Villapando, A., & P. Abalajon, A. P. (2020). An Ergonomic Design of Passenger Cabin for Public Utility Jeepney. Proceedings of 2020 2nd International Conference on Management Science and Industrial Engineering, 2, 306–311.

Jiang, Y., Chen, B. K., & Thompson, C. (2019). A comparison study of ride comfort indices between Sperling’s method and EN 12299. International Journal of Rail Transportation, 7(4), 279–296. https://doi.org/10.1080/23248378.2019.1616329

Johani, F. H., Shah, S. A., & Safian, N. (2021). Validity and Reliability of Biopsychosocial-Related Measurement Scales Among Low-Income Malaysian Smoker. Global Journal of Public Health Medicine, 3(1), 301–314. https://doi.org/10.37557/gjphm.v3i1.79

Kementerian Pengangkutan Malaysia. (2019). Dasar Pengangkutan Negara 2019-2030. 1–70.

Khan, M. R., & Singh, N. K. (2018). Prevalence of musculoskeletal disorders among Indian railway sahayaks. International Journal of Occupational and Environmental Health, 24(1–2), 27–37. https://doi.org/10.1080/10773525.2018.1507187

Kolgiri, S., Hiremath, R., & Bansode, S. (2016). Literature Review on Ergonomics Risk Aspects Association to the Power Loom Industry. IOSR Journal of Mechanical and Civil Engineering Ver. III, 13(1), 2278–1684. https://doi.org/10.9790/1684-13135664

Laal, F., Madvari, R. F., Balarak, D., Mohammadi, M., Dortaj, E., Khammar, A., & Adineh, H. A. (2018). Relationship between musculoskeletal disorders and anthropometric indices among bus drivers in Zahedan city. International Journal of Occupational Safety and Ergonomics, 24(3), 431–437. https://doi.org/10.1080/10803548.2017.1334335

Landsbergis, P., Johanning, E., Stillo, M., Jain, R., & Davis, M. (2019). Work Exposures and Musculoskeletal Disorders among Railroad Maintenance-of-Way Workers. Journal of Occupational and Environmental Medicine, 61(7), 584–596. https://doi.org/10.1097/JOM.0000000000001614

Lange, P., Schmeling, D., Hörmann, H. J., & Volkmann, A. (2019). Comparison of local equivalent temperatures and subjective thermal comfort ratings with regard to passenger comfort in a train compartment. IOP Conference Series: Materials Science and Engineering, 609(3), 0–6. https://doi.org/10.1088/1757-899X/609/3/032042

Lestari, Y. D., & Murjito, E. A. (2020). Factor Determinants of Customer Satisfaction with Airline Services Using Big Data Approaches. Jurnal Pendidikan Ekonomi Dan Bisnis (JPEB), 8(1), 34–42. https://doi.org/10.21009/jpeb.008.1.4

Li, X., Gül, M., & Al-Hussein, M. (2019). An improved physical demand analysis framework based on ergonomic risk assessment tools for the manufacturing industry. International Journal of Industrial Ergonomics, 70(January), 58–69. https://doi.org/10.1016/j.ergon.2019.01.004

Liu, T., & Lee, W. L. (2020). Influence of window opening degree on natural ventilation performance of residential buildings in Hong Kong. Science and Technology for the Built Environment, 26(1), 28–41. https://doi.org/10.1080/23744731.2019.1659026

Losada-Rojas, L. L., Gkartzonikas, C., Pyrialakou, V. D., & Gkritza, K. (2019). Exploring intercity passengers’ attitudes and loyalty to intercity passenger rail: Evidence from an on-board survey. Transport Policy, 73(October 2018), 71–83. https://doi.org/10.1016/j.tranpol.2018.10.011

Mahboobi, M., Taghipour, M., & Azadeh, M. A. (2020). Assessing ergonomic risk factors using combined data envelopment analysis and conventional methods for an auto parts manufacturer. Work, 67(1), 113–128. https://doi.org/10.3233/WOR-203257

Mahfouz, S. A., Awang, Z., & Muda, H. (2019). The impact of transformational leadership on employee commitment in the construction industry. International Journal of Innovation, Creativity and Change, 7(10), 151–167.

Mao, P., Li, J., Xiong, L., Wang, R., Wang, X., Tan, Y., & Li, H. (2019). Characterization of urban subway microenvironment exposure — A case of nanjing in China. International Journal of Environmental Research and Public Health, 16(4), 1–17. https://doi.org/10.3390/ijerph16040625

Martinez, A. P. F., Caingat, A. J. B., Robielos, R. A. S., & Custodio, B. P. (2020). An Ergonomic Assessment of Mass Rapid Transport Trains in Metro Manila, Philippines. In International Conference on Applied Human Factors and Ergonomics (pp. 412–424). Springer International Publishing. https://doi.org/10.1007/978-3-030-20503-4_38

Munawir, T. I. T., Samah, A. A. A., Rosle, M. A. A., Azlis-Sani, J., Hasnan, K., Sabri, S. M., Ismail, S. M., Mohd Yunos, M. N. A., & Bin, T. Y. (2017). A Comparison Study on the Assessment of Ride Comfort for LRT Passengers. IOP Conference Series: Materials Science and Engineering, 226(1). https://doi.org/10.1088/1757-899X/226/1/012039

Murko, D., & Meško, M. (2019). Psychosocial Risk Factors Among Slovene Professional Drivers. Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, IRENET, 5, 209–218.

Nezhadshahmohammad, F., Saeedi, M., & Pourrahimian, Y. (2021). Modelling of train-induced vibration in subway interactions. International Journal of Geotechnical Engineering, 15(1), 120–128. https://doi.org/10.1080/19386362.2019.1681816

Niu, H., Yao, J., Zhao, J., & Wang, J. (2019). SERVQUAL Model Based Evaluation Analysis of Railway Passenger Transport Service Quality in China. Journal on Big Data, 1(1), 17–24. https://doi.org/10.32604/jbd.2019.05799

Noor, N. M., Aziz, A. A., Mostapa, M. R., & Awang, Z. (2015). Validation of the Malay Version of the Inventory of Functional Status after Childbirth Questionnaire. BioMed Research International, 2015, 1–10. https://doi.org/10.1155/2015/972728

Ohlendorf, D., Maltry, L., Hänel, J., Betz, W., Erbe, C., Maurer-Grubinger, C., Holzgreve, F., Wanke, E. M., Brüggmann, D., Nienhaus, A., & Groneberg, D. A. (2020). SOPEZ: Study for the optimization of ergonomics in the dental practice - Musculoskeletal disorders in dentists and dental assistants: A study protocol. Journal of Occupational Medicine and Toxicology, 15(1), 1–9. https://doi.org/10.1186/s12995-020-00273-0

OSHA.Gov. (2018). Identifying and Addressing Ergonomic Hazards Workbook (Vol. 3). https://www.osha.gov/sites/default/files/2018-12/fy15_sh-27643-sh5_ErgonomicsWorkbook.pdf

Patil, V. R., Pimpale, S., & kumar, A. (2018). Incidence of Musculoskeletal Disorders in Train Commuters. International Journal of Physiotherapy and Research, 6(2), 2660–2663. https://doi.org/10.16965/ijpr.2018.107

Plessas, A., & Bernardes Delgado, M. (2018). The role of ergonomic saddle seats and magnification loupes in the prevention of musculoskeletal disorders. A systematic review. International Journal of Dental Hygiene, 16(4), 430–440. https://doi.org/10.1111/idh.12327

Qureshi, A., Manivannan, K., Khanzode, V., & Kulkarni, S. (2019). Musculoskeletal disorders and ergonomic risk factors in foundry workers. International Journal of Human Factors and Ergonomics, 6(1), 1–17. https://doi.org/10.1504/IJHFE.2019.099579

Rahlin, N. A., Awang, Z., Afthanorhan, A., & Aimran, N. (2019a). Antecedents and consequences of employee safety climate in the small manufacturing enterprises: Translation, validation and application of the generic safety climate questionnaire. International Journal of Innovation, Creativity and Change, 7(10), 307–328.

Rahlin, N. A., Awang, Z., Afthanorhan, A., & Aimran, N. (2019b). The art of covariance based analysis in behaviour-based safety performance study using confirmatory factor analysis: Evidence from SMES. International Journal of Innovation, Creativity and Change, 7(10), 351–370.

Sadeghi, J., Rabiee, S., & Khajehdezfuly, A. (2019). Effect of Rail Irregularities on Ride Comfort of Train Moving over Ballast-Less Tracks. International Journal of Structural Stability and Dynamics, 19(6). https://doi.org/10.1142/S0219455419500603

Salehi, S. A., Karim, A., & Khatabakhsh, A. (2020). Ergonomic Evaluation of Office Staff by Rapid Office Strain Assessment Method and Its Relationship with the Prevalence of Musculoskeletal Disorders. Journal of Health, 11(2), 223–234. https://doi.org/10.29252/j.health.11.2.223

Saliya, M., Kouvelas, N., Venkatesha Prasad, R., & Hokke, N. (2020). Characterizing and Optimizing Piezo Harvesters for Train Interiors. Proceedings of IEEE Sensors, 2020-Octob, 3–6. https://doi.org/10.1109/SENSORS47125.2020.9278637

Sanmugum, S., Karuppiah, K., & Sivasankar. (2020). Ergonomic risk assessment on selected hot-work workers at company XXX. Malaysian Journal of Public Health Medicine, 20(Specialissue1), 176–185. https://doi.org/10.37268/MJPHM/VOL.20/NO.SPECIAL1/ART.688

Schmeling, D., & Bosbach, J. (2017). On the influence of sensible heat release on displacement ventilation in a train compartment. Building and Environment, 125, 248–260. https://doi.org/10.1016/j.buildenv.2017.08.039

Sharma, D., & Sharma, M. (2020). The concept of ergonomic evaluation for industrial building spaces. International Journal of Productivity and Quality Management, 31(1), 68–78. https://doi.org/10.1504/IJPQM.2020.109329

Shifa, S. A., & Kibria, G. (2018). Ergonomic Analysis of Bangladeshi Train Passengers. International Conference on Mechanical, Industrial and Energy Engineering, 1–5.

Shkeer, A. S., & Awang, Z. (2019a). Exploring the Items for Measuring the Marketing Information System Construct: an Exploratory Factor Analysis. International Review of Management and Marketing, 9(6), 87–97. https://doi.org/10.32479/irmm.8622

Shkeer, A. S., & Awang, Z. (2019b). The Impact of Marketing Information System Components on Organizational Decision Making: A case of five-star hotels in Jordan. International Review of Management and Marketing, 9(6), 1–8.

Smith, M. G., Croy, I., Hammar, O., & Persson Waye, K. (2016). Vibration from freight trains fragments sleep: A polysomnographic study. Scientific Reports, 6(April), 1–10. https://doi.org/10.1038/srep24717

Suzuki, H. (1998). Effects of the range and frequency of vibrations on the momentary riding comfort evaluation of a railway vehicle. Japanese Psychological Research, 40(3), 156–165. https://doi.org/10.1111/1468-5884.00087

Talaee, M. R., Kabiri, A., Ebrahimi, M., & Hakimzadeh, B. (2019). Analysis of induced interior air flow in subway train cabin due to accelerating and decelerating. International Journal of Ventilation, 18(3), 204–219. https://doi.org/10.1080/14733315.2018.1462979

Tao, Y., Yang, M., Qian, B., Wu, F., & Wang, T. (2019). Numerical and Experimental Study on Ventilation Panel Models in a Subway Passenger Compartment. Engineering, 5(2), 329–336. https://doi.org/10.1016/j.eng.2018.12.007

Tao, Z., Wang, Y., Sanayei, M., Moore, J. A., & Zou, C. (2019). Experimental study of train-induced vibration in over-track buildings in a metro depot. Engineering Structures, 198(July), 109473. https://doi.org/10.1016/j.engstruct.2019.109473

Teike Lüthi, F., Bernard, M., Beauverd, M., Gamondi, C., Ramelet, A. S., & Borasio, G. D. (2020). IDentification of patients in need of general and specialised PALLiative care (ID-PALL©): Item generation, content and face validity of a new interprofessional screening instrument. BMC Palliative Care, 19(1), 1–11. https://doi.org/10.1186/s12904-020-0522-6

Tetsuya, H., Yano, T., & Murakami, Y. (2017). Annoyance due to railway noise before and after the opening of the Kyushu Shinkansen Line. Applied Acoustics, 115, 173–180. https://doi.org/10.1016/j.apacoust.2016.09.004

Thakur, A. S., Joshi, K., Parikh, V., & Vakharia, V. (2019). Investigation of Musculoskeletal Disorders and Their Associated Risk Factors Among Indian Railway Coolies - A Cross- Sectional Study (Vol. 789). Springer International Publishing. https://doi.org/10.1007/978-3-319-94484-5

Tony, B. J. A. R., Alphin, M. S., & Sri Krishnan, G. (2020). Analysis of upper body ergonomic parameters on commuter motorbike users. Journal of Transport and Health, 16(February), 100828. https://doi.org/10.1016/j.jth.2020.100828

Udomboonyanupap, S., Boess, S., & Vink, P. (2021). Passenger Activities, Postures, Dis(Comfort) Perception, and Needs During Train Travel. Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021) - Volume II, 2, 393–400. https://doi.org/10.1007/978-3-030-74605-6_49

Wen, Y., Leng, J., Shen, X., Han, G., Sun, L., & Yu, F. (2020). Environmental and health effects of ventilation in subway stations: A literature review. International Journal of Environmental Research and Public Health, 17(3). https://doi.org/10.3390/ijerph17031084

Wu, J., & Qiu, Y. (2020). Analysis of ride comfort of high-speed train based on a train-seat-human model in the vertical direction. Vehicle System Dynamics, 0(0), 1–27. https://doi.org/10.1080/00423114.2020.1794014

Xin, T., Wang, P., & Ding, Y. (2019). Effect of long-wavelength track irregularities on vehicle dynamic responses. Shock and Vibration, 2019. https://doi.org/10.1155/2019/4178065

Zakri, K. W., Sudarsono, A. S., Sarwono, J., Utami, S. S., Hidayah, N., & Hamdani, N. N. (2019a). Noise comparison of Argo Parahyangan train in different class and journey time. AIP Conference Proceedings, 2088(March). https://doi.org/10.1063/1.5095348

Zakri, K. W., Sudarsono, A. S., Sarwono, J., Utami, S. S., Hidayah, N., & Hamdani, N. N. (2019b). Noise comparison of Argo Parahyangan train in different class and journey time. AIP Conference Proceedings, 2088(March). https://doi.org/10.1063/1.5095348

Zhang, J., Xiao, X., Sheng, X., & Li, Z. (2019). Sound Source Localisation for a High-Speed Train and Its Transfer Path to Interior Noise. Chinese Journal of Mechanical Engineering (English Edition), 32(1), 1–16. https://doi.org/10.1186/s10033-019-0375-1

Zhang, J., Xiao, X., Sheng, X., Li, Z., & Jin, X. (2018). A Systematic Approach to Identify Sources of Abnormal Interior Noise for a High-Speed Train. Shock and Vibration, 2018. https://doi.org/10.1155/2018/5085847

Zhao, Y., Shi, Y., & Yang, J. (2019). Study of the influence of train vibration loading on adjacent damaged tunnel. Shock and Vibration, 2019. https://doi.org/10.1155/2019/3417598

Published
2021-11-28
How to Cite
Fatimah Abdullah, Zainudin Awang, & Wan Hasrulnizzam Wan Mahmood. (2021). Ergonomic Risk Factors, Musculoskeletal Disorder and Passenger Comfort (in the Context of Commuter Trains in Malaysia. The Journal of Management Theory and Practice (JMTP), 2(3), 56-69. https://doi.org/10.37231/jmtp.2020.2.3.180